We’re coming to protect your
deliveries from porch piracy
Trust
Gain peace of mind that your deliveries are secure with PorchPals.
Ease of Use
Insurance can be complicated, but our solution is simple.
Value
A low monthly rate insures your packages from any merchant against porch theft.
Have you been a victim of porch piracy? PorchPals is the only package insurance solution for the consumer — no more relying on the merchants you purchase from.
This past year, roughly 210 million packages were stolen from porches across America.
were victims of porch piracy
from prior year
Online shopping is here to stay, so doorstep delivery should be stress-free.
While on vacation, at the office, running errands — we’ve got you covered while you live your life.
Protect your packages today with PorchPals insurance.
Our user-friendly platform features easy sign-up, immediate coverage and 24/7 customer support.
How it Works
Yikes! Your package was stolen. With a few quick steps, you’ll be on your way to getting the refund you deserve.
Affordable protection
For a low monthly cost, insure your deliveries from every merchant you shop with.
- $15 /month or
- $120 /year ($60 savings)
Frequently Asked Questions
Didn’t find what you needed? Contact us at:
hello@porchpals.com
How many claims can I submit per year of membership?
Your PorchPals membership allows you to submit up to three claims during each year of membership.
If I don’t use all three, do they carry over and accumulate the following year?
No, your claims do not carry over into the next membership year.
What is the coverage limit per stolen package?
There is a $2,000 reimbursement limit for each stolen package, regardless of the declared value of the item.
Can I expect pricing changes to my annual membership?
We do not anticipate any pricing changes to the PorchPals membership fees.
What if I have more than three stolen packages/claims in a year?
Once you have reached three claims and/or the $2,000 coverage limit for your membership year, you must wait until your membership renews to submit your next claim(s).
Are there multiple payment options for this insurance?
PorchPals currently accepts all major credit card payments (Visa, MasterCard, AMEX, Discover). We are not processing ACH payments (i.e. direct deposit) at this time.
How long will it take to receive my refund?
You can expect your refund within 5 to 30 business days from the time your claim was approved.
What if I don’t hear back after I submit my claim?
Please contact us via email (porchcare00@choosebroadspire.com) or phone (855-927-1737), and be sure to check your member account for updates on the PorchPals dashboard.
Stay tuned! PorchPals is launching soon.
Enter your information and get updated when PorchPals is available in your area