Get reimbursed for stolen packages
Protect your deliveries from theft with our coverage — no matter where you shop online.
As seen on
Over 119 million packages were stolen from porches across America this past year.
64%
were victims of porch piracy
Protect every package. Provide peace of mind.
34%
increased theft from prior year
How It Works
Getting protected by PorchPals is as easy as shopping online.
Link Your Card
Link your credit or debit card. Once registered, you’re automatically covered for every online purchase.
Shop Anywhere Online
Whether you shop on Amazon, eBay, Etsy or any online retailer, your deliveries are protected —without any extra steps.
Submit a Claim
If your package is stolen, file a claim in minutes. Once approved, you’ll get reimbursed within 72 hours.
Don’t let another package go unprotected.
Our unique protection plan ensures that if your package goes missing, you’re eligible for reimbursement, no matter where the purchase was made.
Get peace of mind for every purchase.
Fast Claims
100% Total Coverage
Shop anywhere
Hassle-Free Payouts
How It Works
Fast, Simple Claims Process
PorchCare
Protect your deliveries from theft with our coverage — no matter where you shop online.
GroceryCare
We’ll cover your groceries if you experience a significant loss of income.
SubscriptionCare
We’ll cover your monthly subscriptions if you experience a significant loss of income.
A Plan that Protects
Sign up today and rest easy knowing your packages are safe, no matter where you buy.
Common
Questions
How many claims can I submit per year of membership?
Your PorchPals membership allows you to submit up to three claims during each year of membership.
If I don’t use all three, do they carry over and accumulate the following year?
No, your claims do not carry over into the next membership year.
What is the coverage limit per stolen package?
There is a $2,000 reimbursement limit for each stolen package, regardless of the declared value of the item.
Can I expect pricing changes to my annual membership?
We do not anticipate any pricing changes to the PorchPals membership fees.
What if I have more than three stolen packages/claims in a year?
Once you have reached three claims and/or the $2,000 coverage limit for your membership year, you must wait until your membership renews to submit your next claim(s).
Are there multiple payment options for this insurance?
PorchPals currently accepts all major credit card payments (Visa, MasterCard, AMEX, Discover). We are not processing ACH payments (i.e. direct deposit) at this time.
How long will it take to receive my refund?
You can expect your refund within 5 to 30 business days from the time your claim was approved.
What if I don’t hear back after I submit my claim?
Please contact us via email (porchcare00@choosebroadspire.com) or phone (855-927-1737), and be sure to check your member account for updates on the PorchPals dashboard.